In Lavani we have the perfect jewel for you. All our gold jewelry is made and designed by us in Spain. We design original, unique and handmade jewelry. Our jewelry will reflect the essence and personality of the wearer and with the variety we offer we are sure you will find your ideal jewelry: earrings, necklaces, rings and bracelets. And not only that: we want your jewelry to be perfect and as the first day for many, many years. That is why we offer you a GUARANTEE service.
From the moment you buy your jewelry and up to 3 years thereafter, Lavani covers with its free standard warranty any damage or defect of the jewelry that has occurred due to a manufacturing defect. It does not cover accidental breakage and wear and tear of the jewelry due to improper use, such as scratched, tarnished jewelry or discolored stones. This warranty applies to original LAVANI jewelry purchased through one of our official channels.
Manufacturing defects identified at the time of receipt of the jewel such as:
- Jewel structure
- Metal defects
- Irregular gold plating
- Stone damage
- Irregular crimps
- Malfunctioning fasteners
Damage subsequent to the use of the jewel such as:
- Erosions due to chemical products (creams, perfumes, bleaches, makeup...)
- Deformation of rings due to use
- Crimps modified or bent by daily use (including loss of stones)
- Inevitable scratches or wear and tear from use
- Sticks, links or broken chains
If another jeweler performs work on our pieces, including resizing or repairs, our warranty will be void.
Slight irregularities and variations in craftsmanship or natural characteristics, including internal inclusions, visible or not, are unique and individual to each gemstone. Natural precious and semi-precious stones are unique in color and are not guaranteed to be exactly as pictured. These characteristics are what make your LAVANI jewelry unique, and should not be considered a defect.
If the warranty does not cover my jewelry...
Do you repair jewelry?OF COURSE!
If upon inspection, we determine that the damage is not caused by a manufacturing defect, we will notify you and provide you with a quotation for the Spherical Service repair service.
After the two years of warranty, we offer for those who want to give a new life to their jewelry if it has been worn by external agents, a service called Esféride. "Give your jewelry a 360º turn and enjoy it like new!
How do I take care of my jewelry so as not to damage it?
You can see HERE our tips to keep your jewelry looking like new for years.
Our jewelry goes through a careful process, from the initial design, until you receive it at home anywhere in the world, going through strict quality controls. That is why we want to offer you the best quality possible and with the guarantee we cover any defect that may be in the jewel. We have been designing jewelry for you for 6 years and taking care of the smallest detail. Join the #LavaniGirls!