1. GENERAL INFORMATION
The access and use of the website www.lavanijewels.com (hereinafter, "Web" or "lavanijewels.com") attributes the condition of user to the visitor of the Web and implies the total acceptance without reservations by the user of the conditions of use in force at any time.
This policy has been configured scrupulously respecting the current regulations on the protection of personal data, that is, among others, Organic Law 15/1999, of December 13, on the Protection of Personal Data (the "LOPD") and Royal Decree 1720/2007, of December 21, which approves the Development Regulation of the LOPD. Lavani Jewels, as responsible for the Web, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all Web users who provide or are going to provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Data Protection Agency.
2. WHO IS THE HOLDER OF THE DATA PROCESSING?
Lavani Jewels S.L is the owner of the website located at the domain name www.lavanijewels.com (the "Website) with CIF B-98882087 and fiscal address in Valencia (C/ Conde Salvatierra, 46004), with contact email address firstname.lastname@example.org.
3. WHAT PERSONAL INFORMATION DOES LAVANI JEWELS COLLECT THROUGH ITS WEBSITE?
Lavani Jewels may collect the following personal information from Web users through the corresponding forms: name, email address, postal address, telephone number and credit card (PAN+CVV2) in compliance with PCI DSS standards. or account number (provided by the client in some specific situation), when the user visits the Web, registers, places an online order, contacts Lavani Jewels or participates in Lavani Jewels promotions or surveys. In no case will it collect said data through channels other than those mentioned, even if they are available on the Web (email, Facebook, etc.). If said data is received by one of these means, Lavani Jewels will not process or use it for any of the purposes expressed in the following section. Likewise, Lavani Jewels will not be responsible for the security of said data nor can it guarantee their confidentiality.
In any case, the data requested through the Web are necessary for the provision of an optimal service to the user. In the event that the user does not provide the requested data, Lavani Jewels does not guarantee that the information and services provided fully meet their needs.
4 - TO WHAT USE WILL MY PERSONAL DATA BE INTENDED?
The user, by checking the corresponding box, expressly and freely and unequivocally accepts that their personal data be processed by Lavani Jewels for the following purposes:
- Improve your shopping experience.
- Process your online orders, including sending emails and/or text messages to notify you of the status of a shipment.
- Process order returns.
- Manage your account at lavanijewels.com.
- Contact the User in case there is a problem with any of their orders or for other logistical reasons.
- Respond to your questions and queries.
- Generate user profiles and send personalized commercial communications electronically, by post and by telephone (including alerts by SMS, or other similar means of messaging) to inform you of new products, special offers and news related to the Web and/or Lavani Jewels in general , Newsletters and catalogues. The aforementioned commercial communications will be related to the products or services offered by Lavani Jewels, as well as by collaborators or partners with whom it has reached a commercial promotion agreement among its clients. In no case, the collaborators or partners will have access to the personal data of the users. In any case, the commercial communications will be made by Lavani Jewels and will be related to products and services related to its commercial sector. The User will have previously given their consent.
- Participate in satisfaction surveys.
The personal data collected through the Website will not be transferred to any third party, except in specific cases in which said transfer is protected by the LOPD and may only be accessed by Lavani Jewels staff, as well as by those third parties that provide services to Lavani Jewels related to the aforementioned purposes.
Users must notify Lavani Jewels of any changes that occur in the data provided, responding in any case to the veracity and accuracy of the data provided at all times. Lavani Jewels will diligently try to verify the veracity of said data, reserving, where appropriate and without prejudice to other actions that may correspond, the right not to register or unsubscribe those users who provide false or incomplete data. Said prior verification does not imply in any case the assumption by Lavani Jewels of any responsibility for the damages that may derive from the falsity or inaccuracy of the data provided, for which the user will be solely responsible.
In the event that the data provided is associated with a purchase, Spanish law requires us to keep it for at least six years, so it cannot be deleted or rectified even if the customer so requests. Lavani Jewels undertakes to use the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to save it and adapt all measures to avoid alteration, loss , treatment or unauthorized access, in accordance with the provisions of the Security Measures Regulation for automated files containing personal data, approved by Royal Decree 994/1999, of July 11.
5 - HOW ARE MY PERSONAL DATA PROTECTED?
The www.lavanijewels.com website has adopted the legally required personal data protection security levels (firewalls, access control procedures and cryptographic mechanisms), and has installed all the means and measures of a technical, personal and organizational nature. at your fingertips to guarantee the confidentiality, integrity and quality of the information, as well as to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided. To achieve these purposes, the user accepts that Lavani Jewels obtain data for the purposes of the corresponding authentication of access controls.
Additionally, any transaction made through the Web is carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding entity.
Lavani Jewels states that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.
6 - IS MY PERSONAL INFORMATION SHARED?
Lavani Jewels expressly informs and guarantees users that their personal data will not be transferred in any case to third parties and that, in the event that some type of transfer of personal data were to be made, prior express consent would be requested, informed and unequivocal by the holders of the same. Notwithstanding the foregoing, Lavani Jewels may communicate the personal data of users to third parties in order to carry out merchandise deliveries; process credit/debit card payments; check the credit status and the collection of debts, and carry out anti-fraud controls, as well as to fulfill all the commitments assumed with its clients.
7 - WHAT RIGHTS DO I HAVE REGARDING THE TREATMENT OF MY PERSONAL INFORMATION?
Lavani Jewels guarantees users, at all times, the exercise of their rights of access, rectification, cancellation or opposition to the personal data provided by them, in the terms provided in current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), Web users may exercise such rights by sending an express request, with a copy of their ID, indistinctly, to any from the following addresses:
Customer Service Department
Count Salvatierra Street, 34
In the same way, users will be able to unsubscribe from any of the subscription services provided by clicking on the bottom of the e-mails. Users may also modify their data or unsubscribe by accessing the My Data section in the My Account section.
8 - WHAT HAPPENS IF I AM A MINOR?
Lavani Jewels cares about the privacy and safety of minors on the Internet. The Lavani Jewels Website is intended for the general public and is not intended for use by minors.